Terms and Conditions
TERMS AND CONDITIONS FOR CLASSES AND MEMBERSHIPS:
A “Participant” is anyone who purchases a class credit or package from BoxUnion and/or anyone who attends a BoxUnion class or who receives any other service provided by us. A “Member” is anyone who purchases or possesses a Membership from BoxUnion. In these Terms and Conditions, “BoxUnion” refers to either BoxUnion or the classes/services offered by BoxUnion as appropriate.
These Terms and Conditions apply to Participants and Members. Every time you make a purchase from us or attend a class or receive any other service from BoxUnion, you acknowledge and accept these Terms and Conditions. If you do not agree to this, please refrain from using the BoxUnion Website or BoxUnion App (as defined below). Your continued use of the BoxUnion Website or BoxUnion App following the posting of changes to these terms will indicate your acceptance of those changes.
PLEASE NOTE THAT THESE TERMS AND CONDITIONS INCLUDE AN ARBITRATION AGREEMENT. EXCEPT FOR CERTAIN TYPES OF DISPUTES MENTIONED IN THAT CLAUSE, YOU AND BOXUNION AGREE THAT DISPUTES BETWEEN US WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS ARBITRATION.
Our contact information is as follows:
1755 Ocean Avenue, Unit 104
Santa Monica, CA 90401
RESERVATIONS AND CHARGES
BoxUnion offers various packages for classes, ranging from one to multiple classes per package and also offers various other services, including semi-private and private training sessions. Once a package is purchased, Participants will receive a class Credit in their account for each BoxUnion class purchased in the package. “Credit” refers to any credit to take a BoxUnion class, whether purchased or complimentary. All Participants and Members must create a BoxUnion account (“Account”) before taking a class.
All Participants must arrive 3 minutes prior to the start of class to guarantee their bag. We reserve the right to offer the reservation to another Participant if the booked Participant does not call ahead. Entry will not be granted if you are more than eight (8) minutes late.
Reserved classes may be cancelled without penalty 12 hours in advance of the scheduled class at www.BoxUnion.com (the “BoxUnion Website”) under My Account or through the BoxUnion mobile application (the “BoxUnion App”) on the Reserve or Reservation Details page. Each reservation not cancelled 12 hours in advance of the scheduled class will result in the forfeiture of the Credit used to reserve the class. (Please see below for the class cancellation policy for Memberships.)
If no reservations are available for a particular class, Participants may join the waitlist. As spots become available, class reservations are offered by email or text (depending on when the reservation becomes available) to Participants on the waitlist on a first come, first served basis. If a Participant is offered and accepts a reservation off the waitlist but fails to attend the class, it will result in the forfeiture of the Credit used to reserve the class. (Please see below for the class cancellation policy for Memberships.)
EXPIRATION AND TRANSFERABILITY OF CREDITS
Credits have an expiration date as described in the Credit, package or promotion details provided at the time of purchase. Once purchased, the expiration date or period can also be found on the BoxUnion App or the BoxUnion Website. Credits are non-refundable and cannot be resold.
BoxUnion offers various memberships for unlimited BoxUnion classes. Specific details for each of the Memberships, including the commitment period, can be found on the BoxUnion Website and BoxUnion App and/or in the promotional details provided at the time of purchase. Memberships cannot be shared or transferred, and any attempt to share or transfer a Membership will result in cancellation of the Membership, at BoxUnion’s sole discretion, without a refund.
If a Member requests a Membership downgrade, the change will take effect on the billing date following the Member’s request. Membership dues will not be prorated or refunded based on the date of the Membership downgrade request.
If a Member requests a Membership upgrade, the Member will have immediate access to their upgraded membership. The Member will be charged a prorated amount for the remainder of the monthly billing cycle, and the Membership upgrade will be reflected in the Member’s next billing date.
Some Membership changes, such as change to the membership type, will cause the commitment period to restart.
Cellphones must be turned off and stored when in the studio unless prior permission has been granted by a studio manager due to exceptional circumstances. We do not allow any photos or videos to be taken during class.
If no reservations are available for a particular class, Members may join the waitlist. As they become available, class reservations are offered by email or text to Members on the waitlist on a first come, first served basis. If Member is offered and obtains a reservation off the waitlist but fails to attend the class, it will result in a fee of $15, which will be charged directly to Member’s credit card.
MEMBERSHIP CANCELLATION POLICY
There is a 30 day cancellation policy for all memberships. If you want to cancel your membership at any point, just email your home studio up to 30 days prior to the expiration of the current month, and we will cancel the auto renew. Membership dues will not be prorated based on the date of cancellation. Membership dues are non-refundable.
UNLESS OTHERWISE STATED BY BOXUNION IN WRITING, MEMBERSHIP CHARGES WILL BEGIN AT THE TIME OF PURCHASE AND RECUR MONTHLY UNTIL CANCELLED BY THE MEMBER IN ACCORDANCE WITH OUR MEMBERSHIP CANCELLATION POLICY. MEMBERSHIPS BEGIN AT THE TIME OF PURCHASE (AND NOT AT THE TIME OF MEMBER’S FIRST CLASS). THE MONTHLY DUES WILL BE CHARGED AUTOMATICALLY AND ON APPROXIMATELY THE SAME DAY OF THE MONTH THAT THE MEMBERSHIP COMMENCED AND ORIGINAL MEMBERSHIP PAYMENT WAS MADE (the “Billing Date”).
Billing Dates cannot be moved to a different day of the month. If payment does not process successfully, the Membership will automatically become inactive until payment is made. Any lost time that results from payment processing failures will not be reimbursed or credited.
Cancelling a Membership before the end of the commitment period does not relieve Member of payment through the commitment period.
BoxUnion reserves the right to increase its Membership dues from time to time, and will provide Members written notice in advance of any increase and the opportunity to cancel their Membership once the increase is instated. Members who choose to continue their Membership will be charged the increased dues in the next billing cycle after the increase has been implemented. Please note that the advanced written notice and opportunity to cancel does not apply to Memberships that have automatic rate increases as described at the time of purchase.
PAYMENT OBLIGATIONS OF MEMBERS AND PARTICIPANTS
Memberships and Credits are non-refundable. Members and Participants shall not be relieved of the obligation to make payments agreed to, and no deduction from or reimbursement of any payment shall be made, because of Member’s or Participant’s failure to use BoxUnion’s facilities. In other words, Members must continue to pay the rate agreed upon for the duration of the Membership regardless of the number of classes attended. Participants will not be reimbursed or credited any unused Credits in the period allotted for the class package purchased. BoxUnion reserves the right to increase its Membership dues or class/package prices from time to time.
FORM OF PAYMENT
We accept MasterCard, Visa, and American Express. Cash payments may only be made at BoxUnion. Payments for Membership dues or classes may not be split between multiple cards, and processed payments may not be refunded in order to charge payment to a different card. Members and Participants maintain full control and privacy over their account at all times.
Once you have provided us with and agreed to store your credit card information on the BoxUnion Website or the BoxUnion App, you do not need to have your physical credit card on hand to make in-studio purchases. Your in-studio purchases can be applied to the credit card you entered on the BoxUnion Website or the BoxUnion App.
RETURNED PAYMENT PENALTY
Members and Participants will automatically be charged any bank fee imposed on BoxUnion, plus a processing fee of up to $25, for any returned payment due to closed accounts, insufficient funds, or other reason. If this occurs, BoxUnion retains the right to collect the current and past due balances in any month after the returned payment.
DISPUTED CHARGE PENALTY
In the event that a Member or Participant initiates a credit card dispute that is subsequently resolved in BoxUnion’s favor, BoxUnion shall have the right to charge the Member or Participant up to $50 per occurrence. Members or Participants who dispute a valid charge for a late cancellation or no-show will be subject to this $50 fee.
CHANGE IN OPERATING HOURS/TEMPORARY CLOSING OF FACILITY
As a result of repair, maintenance, special occasions or events, holidays, acts of God (such as an earthquake), or for other reasons, BoxUnion may elect to restrict the use of or temporarily close its facilities or activities from time to time. There will be no reduction, suspension or reimbursement of Membership dues during such time nor extension of a Membership period as a result of any temporary closing. Also, hours of operation may be amended from time to time, and certain facilities, services or programs may be added or eliminated from time to time, at BoxUnion’s sole discretion. For questions or specific issues about the closure of BoxUnion facilities and use of Credits, email firstname.lastname@example.org.
OFFERINGS FOR MEMBERS AND PARTICIPANTS
From time to time, BoxUnion may offer special promotions or offers. When such promotions or offers arise, please refer to the specific promotion details for any terms that may differ from these Terms and Conditions.
STUDENT, TEACHER AND MILITARY CREDITS
From time to time, BoxUnion offers discounted classes to students, teachers, and members of the military, subject to eligibility restrictions and conditions that are subject to change. Students, teachers, and members of the military who are interested in receiving these discounts must provide BoxUnion with the proof requested by BoxUnion to verify status. Student, teacher, and military class Credits are non-transferable and cannot be used to reserve a class for anyone other than the intended student, teacher or military recipient whose status has been verified by BoxUnion. BoxUnion reserves the right, from time to time, to verify eligibility for student, teacher, or military status.
CONDUCT, RISKS AND SAFETY
Members and Participants shall not use the BoxUnion studio, service or equipment in such a way as to endanger the health or safety of themselves or others. Members and Participants shall be responsible for any property damage or personal injury caused by themselves or their guests. Members and Participants agree not to violate any laws while in BoxUnion facilities.
REVOCATION OF MEMBERSHIPS AND CREDITS
BoxUnion, in its sole discretion, may revoke Memberships or Credits at any time and without refund, in the event that a Member or Participant engages in behavior that is unsafe or objectionable to any other Member, Participant or staff, or for reasons of nuisance or disturbance to any other Member, Participant or staff, moral turpitude, fraud, personal hygiene or attire. BoxUnion also reserves the right, in its sole discretion, to require a Member or Participant to leave for the day if, in BoxUnion’s reasonable judgment, a Member or Participant poses a health or safety risk, or is disturbing or is likely to disturb any other Member, Participant or staff.
MEDICAL RECOMMENDATIONS AND DISCLAIMER
Members and Participants should consult with their physician or have a physical examination before using any of BoxUnion’s facilities or enrolling in any classes, especially if the Member or Participant is elderly, pregnant, has a prior injury, has a history of heart disease, high blood pressure or other chronic illness, is unaccustomed to physical exertion or has other physical limitations. Members and Participants acknowledge that BoxUnion makes no claims as to medical or fitness results that can or may be obtained through use of the BoxUnion’s facilities, equipment or services. BoxUnion has neither suggested nor will suggest any medical treatment to Members or Participants. Only licensed medical professionals are qualified to give medical advice.
Members and Participants represent that: (1) there are no medical or physical conditions that would preclude their use of BoxUnion’s facilities; (2) they have not been instructed by any physician not to use BoxUnion’s facilities, equipment, services, or similar equipment or services; and (3) they are in good health and have no disability, impairment, injury, disease or ailment preventing them from engaging in active or passive exercise or which could cause increased risk of injury or adverse health consequences as a result of exercise. Members and Participants acknowledge that if they have any chronic disabilities or conditions, they are at risk in using BoxUnion’s classes and facilities, and should not be participating in any classes.
Any strenuous athletic or physical activity involves certain risks. Members, Participants and their guests assume the risk of any and all accidents or injuries of any kind that may be sustained by, or in connection with, use of BoxUnion’s facilities. BoxUnion cannot guarantee that any facility or equipment is free of risk. Members and Participants agree to exercise care in the use of BoxUnion’s facilities, equipment and services to protect against accidents.
LOSS OF PROPERTY
Members and Participants are urged not to bring valuables onto BoxUnion premises and, if they choose to do so, to keep valuables with themselves at all times. BoxUnion shall not be liable for the disappearance, loss, theft of or damage to personal property (including money, jewelry, or other valuables), including items left in lockers.
Members and Participants may not let others use their BoxUnion username or password. If a Member or Participant allows another person to use their Member ID or password to book and/or attend classes, BoxUnion, in its sole discretion, reserves the right to revoke or suspend Member’s Membership or Participant’s Credits.
WAIVER, RELEASE AND INDEMNITY
All Members, Participants and their guests are required to sign a waiver prior to participating in any classes at BoxUnion. By signing up for and/or attending classes, semi-private and private trainings, events, activities, and other programs and using the premises, facilities and equipment, at BoxUnion or any other location where BoxUnion is providing services, Members and Participants acknowledge on behalf of themselves, their heirs, personal representatives and/or assigns, that there are certain inherent risks and dangers in boxing and exercise equipment in association with the classes and facilities. Members and Participants acknowledge that some of these risks cannot be eliminated regardless of the care taken to avoid injuries. Members and Participants also acknowledge that the specific risks vary from one activity to another, but range from (1) minor injuries such as scratches, bruises, and sprains; (2) major injuries such as eye injury or loss of sight, joint or back injuries, heart attacks, and concussions; and (3) catastrophic injuries including paralysis and death. At all times, Members and Participants shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions given to you by staff. If in the subjective opinion of the BoxUnion staff, you would be at physical risk participating in BoxUnion’s classes, Members and Participants understand and agree that they may be denied access to the classes and facilities until they furnish BoxUnion with an opinion letter from your medical doctor, at your sole cost and expense, specifically addressing BoxUnion’s concerns and stating that BoxUnion’s concerns are unfounded. In consideration of being allowed to participate in and access the classes and facilities, Members and Participants hereby (1) agree to assume full responsibility for any and all injuries or damage which are sustained or aggravated by you in relation to the classes and facilities, and (2) release, indemnify, and hold harmless BoxUnion, its direct and indirect parent, subsidiary affiliate entities, and each of their respective officers, directors, members, employees, shareholders, representatives and agents, and each of their respective successors and assigns and all others, from any and all responsibility, claims, actions, suits, procedures, costs, expenses, damages, and liabilities to the fullest extent allowed by law arising out of or in any way related to participation in the classes or use of the facilities.
ADDITIONAL GENERAL PROVISIONS
LOCKERS & CUBBIES
Lockers and cubbies are provided solely for the benefit and convenience of the members. BoxUnion staff will remove (and may discard) any articles left in a locker overnight.
Cellphones must be turned off and stored when in the studio unless prior permission has been granted by a studio manager due to exceptional circumstances.
PETS AND BICYCLES
Pets (excluding registered service pets) and bicycles (including skateboards, scooters, roller skates, rollerblades, hoverboards and other similar methods of transportation) are not permitted in BoxUnion facilities, unless otherwise stated by the studio.
Proper athletic attire, including closed-in sports shoes, are required and must be worn at all times. Boxing gloves are available to rent or purchase and wraps are available to purchase. BoxUnion reserves the right to make the final determination in its sole discretion with regard to appropriate attire.
From time to time, BoxUnion may make the services of independent contractors available to Members, Participants, or their guests. BoxUnion does not warrant or guarantee the quality of these services.
Guests are permitted in BoxUnion studio but only pursuant to such rules, fees and schedules as then may be in effect, including these Terms and Conditions. All guests must register at the front desk, with valid identification, and sign BoxUnion’s standard liability waiver form.
BoxUnion may from time to time reserve the use of its facilities for special events, competitions and private functions.
Anyone under the age of 18 needs to get a parent or guardian to sign a waiver in person. BoxUnion does not accept the online registration of minors; please do not attempt to register on the BoxUnion Website or BoxUnion App if you are under the age of 18. Children 13-15 years of age may attend class with a parent or guardian present in the class. Children under 13 are not permitted unless participating in a class designed for children. If BoxUnion discovers that personal information has been submitted by a minor without a signed waiver, BoxUnion reserves the right to delete such information. BoxUnion does not seek or share personal information from minors through the BoxUnion Website or the BoxUnion App.
BoxUnion does not discriminate against any person because of gender, race, creed, age, color, sexual orientation, national origin or ancestry with respect to participation in BoxUnion classes or activities.
PHOTOGRAPHY AND VIDEO
Members and Participants grant BoxUnion permission to use their likeness in a photograph and/or video in any and all publications and materials without payment or consideration made to them. Members and Participants realize these photos and/or videos become the property of BoxUnion and will not be returned. Members and Participants authorize BoxUnion to use, edit, copy, publish or exhibit any photo or video for any lawful purpose. Members and Participants waive the right to review any photo or video or to obtain royalties from the photo or video. Please Note: Photos and videos will be taken throughout the day and some photographs/videos will be posted on our BoxUnion Website, BoxUnion App and other materials. Please let the staff of BoxUnion know if you do not wish to have your picture/video made public.
INTELLECTUAL PROPERTY RIGHTS; LINKS TO THIRD PARTY WEBSITES AND CO-BRANDED WEBSITES
The trademarks and trade dress of BoxUnion are proprietary to BoxUnion and may not be used by you for any reasons other than as expressly permitted by these terms. All BoxUnion Website and BoxUnion App content, design, text, graphics, and interfaces; the collection, selection, and arrangement thereof, and all software are property of, or duly licensed to, BoxUnion. You have the right to view, electronically copy, and print in hard copy portions of the BoxUnion Website and BoxUnion App for the sole purpose of making class reservations, purchases, or other personal use.
Any other use of materials on the BoxUnion Website or BoxUnion App, including modification, distribution, or reproduction for purposes other than those noted above, without the prior written permission of BoxUnion, is strictly prohibited.
You acknowledge that BoxUnion and/or third party content providers remain the owners of all BoxUnion Website and BoxUnion App materials, and that you do not acquire any of those ownership rights by downloading, copying, or using any such material in accordance with these Terms and Conditions. BoxUnion may discontinue or remove the BoxUnion Website or BoxUnion App, or any portion thereof, or discontinue your right to use the BoxUnion Website or BoxUnion App, or any portion thereof, at any time.
The BoxUnion Website or BoxUnion App may contain links to third party websites, however, please be aware that BoxUnion is not responsible for and cannot control these other websites. The BoxUnion Website or BoxUnion App may contain links to co-branded websites that are maintained by third parties by agreement with BoxUnion. BoxUnion makes no representations whatsoever about any other website. When you access any other websites, even one that may contain the BoxUnion logo, please understand that it is independent from BoxUnion, and that BoxUnion may have no control over the content on that website. In addition, a link to another website does not mean that BoxUnion endorses or accepts any responsibility for the content, or the use, of such website. It is up to you to take precautions to ensure that whatever website you select for your use is free of viruses, contamination or other items of a destructive nature.
If any provision of this agreement is held to be invalid or unenforceable by a court of competent jurisdiction, such holding shall not affect the validity or enforceability of any other provisions of this agreement, which shall remain in full force and effect, and the provisions held invalid or unenforceable shall be deemed modified so as to give such provisions the maximum effect permitted by applicable law.
ARBITRATION AGREEMENT; CLASS WAIVER
PLEASE READ THE FOLLOWING ARBITRATION AGREEMENT CAREFULLY BECAUSE IT REQUIRES YOU AND BOXUNION TO AGREE TO RESOLVE ALL DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION, UNLESS OTHERWISE NOTED.
A. Applicability of Arbitration Agreement. All claims and disputes (excluding claims for injunctive or other equitable relief as set forth below) in connection with these Terms and Conditions which cannot be resolved informally or in small claims court shall be resolved, to the extent permitted by applicable law, by binding arbitration on an individual basis under the terms of this Arbitration Agreement. This Arbitration Agreement applies to you and BoxUnion, its direct and indirect parent, subsidiary affiliate entities, and each of their respective officers, directors, members, employees, shareholders, representatives and agents, and each of their respective successors and assigns, as well as all authorized or unauthorized users or beneficiaries of services or goods provided under these Terms and Conditions.
B. Notice Requirement and Informal Dispute Resolution. Before either party may seek arbitration, the party must first send to the other party a written Notice of Dispute (“Notice”) describing the nature and basis of the claim or dispute, and the requested relief. A Notice to BoxUnion should be sent to: BoxUnion, 1755 Ocean Avenue, Unit 104, Santa Monica, CA 90401, Attention: Legal. After the Notice is received, you and BoxUnion may attempt to resolve the claim or dispute informally. If you and BoxUnion do not resolve the claim or dispute within 30 days after the Notice is received, either party may begin an arbitration proceeding. The amount of any settlement offer made by any party may not be disclosed to the arbitrator until after the arbitrator has determined the amount of the award, if any, to which either party is entitled.
C. Arbitration Rules. Arbitration shall be initiated through the American Arbitration Association (“AAA”), an established alternative dispute resolution provider (“ADR Provider”) that offers arbitration as set forth in this section. If AAA is not available to arbitrate, the parties shall agree to select an alternative ADR Provider. The rules of the ADR Provider shall govern all aspects of this arbitration, including but not limited to the method of initiating and/or demanding arbitration, except to the extent such rules are in conflict with these Terms and Conditions. The AAA Consumer Arbitration Rules (“Arbitration Rules”) governing the arbitration are available online at www.adr.org or by calling the AAA at 1-800-778-7879. The arbitration shall be conducted by a single, neutral arbitrator. Any claims or disputes where the total amount of the award sought is less than ten thousand U.S. Dollars (US $10,000.00) may be resolved through binding non-appearance-based arbitration, at the option of the party seeking relief. For claims or disputes where the total amount of the award sought is ten thousand U.S. Dollars (US $10,000.00) or more, the right to a hearing will be determined by the Arbitration Rules. Any hearing will be held in the city of Los Angeles, California, unless the parties agree otherwise. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
D. Additional Rules for Non-Appearance Based Arbitration. If non-appearance arbitration is elected, the arbitration shall be conducted by telephone, online, and/or based solely on written submissions; the specific manner shall be chosen by the party initiating the arbitration. The arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties.
E. Authority of Arbitrator. If arbitration is initiated, the arbitrator will decide the rights and liabilities, if any, of you and BoxUnion, and the dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the AAA Rules, and these Terms and Conditions. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and BoxUnion.
F. Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER.
G. Severability. If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable by a court of competent jurisdiction, then such specific part or parts shall be of no force and effect and shall be severed, and the remainder of the Arbitration Agreement shall continue in full force and effect.
H. Right to Waive. Any or all of the rights and limitations set forth in this Arbitration Agreement may be waived by the party against whom the claim is asserted. Such waiver shall not waive or affect any other portion of this Arbitration Agreement.
I. Survival of Agreement. This Arbitration Agreement will survive the termination of your relationship with BoxUnion.
J. Small Claims Court. Notwithstanding the foregoing, either you or BoxUnion may bring an individual action in small claims court.
K. Equitable Relief. Notwithstanding the foregoing, either party may seek equitable relief before a court of competent jurisdiction for the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets, or patents or emergency equitable relief before a court of competent jurisdiction in order to maintain the status quo pending arbitration. A request for interim measures shall not be deemed a waiver of any other rights or obligations under this Arbitration Agreement.
GOVERNING LAW, VENUE AND JURISDICTION
To the extent the parties are permitted under these Terms and Conditions to initiate litigation in court, both you and BoxUnion agree that all claims and disputes, including statutory claims and disputes, arising out of or relating to these Terms and Conditions shall be governed in all respects by the substantive law of the state of California, without regard to its conflict of law principles. You and BoxUnion hereby consent to submit to the jurisdiction of the federal and state courts sitting in the State of California for any actions, suits or proceedings arising out of or relating to these Terms and Conditions that are not subject to the Arbitration Agreement.
These Terms and Conditions and any other rules, policies and regulations of BoxUnion as revised from time to time, constitute the entire and exclusive agreement between the parties, and supersede all prior promises, representations, understandings and/or agreements. This agreement may be modified only by an instrument in writing and only by BoxUnion.
COLLECTION OF INFORMATION
We collect certain personal information, such as names, postal and email addresses, credit card information etc., when voluntarily submitted by our Members and Participants. The information you provide is used to fulfill your specific request, to improve the experience on our BoxUnion Website and BoxUnion App, and to ensure a successful experience at BoxUnion. BoxUnion may also log non-personally-identifiable information including IP address, profile information, aggregate user data, and browser type, from users of the site. This data is used to manage the BoxUnion Website and BoxUnion App, track usage and improve the BoxUnion Website and BoxUnion App services. This non-personally- identifiable information may be shared with third parties to provide more relevant services and advertisements to users. User IP addresses are also recorded for security and monitoring purposes. We may also record information about your usage, such as when you use the BoxUnion Website and BoxUnion App. If you are logged in, we may associate that information with your account. We may use clear gifs (a.k.a. “web beacons”) in html- based emails sent to our users to track which emails are opened by recipients. We may also use a user’s email address to send updates, a newsletter or news regarding BoxUnion. Users may elect not to receive these emails by following opt-out instructions. BoxUnion reserves the right to send you important notices about your account even if you opt out of all voluntary email notifications.
Closed circuit security cameras BoxUnion takes safety and security very seriously. For this reason, we use closed circuit security cameras within our facility.
Cookie/tracking technology This BoxUnion Website or BoxUnion App may use cookie and tracking technology. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the BoxUnion Website or BoxUnion App, and understanding how visitors use the BoxUnion Website and BoxUnion App. Cookies can also help customize our BoxUnion Website and BoxUnion App for visitors. Personal information cannot and will not be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of information When necessary, BoxUnion may share information with governmental agencies or other third parties assisting us in fraud prevention or the investigation of fraudulent or criminal activity. We may do so when: (i) permitted or required by law; (ii) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or (iii) when investigating fraud which has already taken place. Your information is not provided to these companies for marketing purposes.
Commitment to data security we will keep your personal information secure at all times. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) will have access to this information. All marketing emails and newsletters from the BoxUnion site allow you to opt out of further marketing mailings. We use industry-standard efforts to safeguard the confidentiality of your personal information (such as firewalls and secure sockets layer software) where appropriate. Nevertheless, absolute security does not yet exist on the internet.
We encourage you to refer to these Terms and Conditions on an ongoing basis as our policies are subject to change. Occasional changes may be made to this document as new services and content are added to the BoxUnion Website and/or BoxUnion App to reflect changes in BoxUnion’s policies. These Terms and Conditions may be revised at any time by updating this posting. By using the BoxUnion Website and/or BoxUnion App, you agree to be bound by any such revisions. Users of the BoxUnion Website and BoxUnion App are encouraged to check this document periodically to stay informed of current privacy and other BoxUnion guidelines.