Privacy Policy

Effective Date: March 15, 2019

BoxUnion understands the importance of privacy, and we want you to be as comfortable as possible using our BoxUnion Website, BoxUnion App and other services (collectively, the “Site”). Please read this privacy policy before using the Site or submitting any personal information. By using the Site, you are accepting the practices described in this privacy policy. We may occasionally update this policy. If we make significant changes, we will notify you of the changes through the Stie or through others means, such as email. To the extent permitted under applicable law, by using our Site after such notice, you consent to our updates to this policy. We encourage you to periodically review this policy for the latest information on our privacy practices. Note: the privacy practices set forth in this privacy policy are for this BoxUnion Website and BoxUnion App and services only. If you link to other websites, please review the privacy policies posted at those sites.


Information You Provide. We collect certain personal information, such as names, postal and email addresses, credit card information etc., when voluntarily submitted by you to sign up for an account, create your user profile, contact our locations, participate in surveys, contests, or sweepstakes, and posting on our social media accounts. The information you provide is used to fulfill your specific request, to improve the experience on our BoxUnion Website and BoxUnion App, and to ensure a successful experience at BoxUnion. We may use your email address to send updates, a newsletter or news regarding BoxUnion. You may elect not to receive these emails by following opt-out instructions. BoxUnion reserves the right to send you important notices about your account even if you opt out of all voluntary email notifications.

Information Automatically Collected. BoxUnion may also log non-personally-identifiable information including IP address, profile information, aggregate user data, and browser type, from users of the site. This data is used to manage the BoxUnion Website and BoxUnion App, track usage and improve the BoxUnion Website and BoxUnion App services. This non-personally- identifiable information may be shared with third parties to provide more relevant services and advertisements to users. User IP addresses are also recorded for security and monitoring purposes. We may also record information about your usage, such as when you use the BoxUnion Website and BoxUnion App. If you are logged in, we may associate that information with your account. We may use clear gifs (a.k.a. “web beacons”) in html- based emails sent to our users to track which emails are opened by recipients.

Closed circuit security cameras. BoxUnion takes safety and security very seriously.  For this reason, we use closed circuit security cameras within our facility.

Cookie/tracking technology. This BoxUnion Website or BoxUnion App may use cookie and tracking technology. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the BoxUnion Website or BoxUnion App, and understanding how visitors use the BoxUnion Website and BoxUnion App. Cookies can also help customize our BoxUnion Website and BoxUnion App for visitors. Personal information cannot and will not be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution and Retention of information. BoxUnion may share information with governmental agencies, its subsidiaries or affiliates, service providers and business partners, or other third parties assisting us in fraud prevention or the investigation of fraudulent or criminal activity. We may do so when: (i) permitted or required by law; (ii) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or (iii) when investigating fraud which has already taken place. We share information with our subsidiaries and affiliates to help us provide our services or conduct data processing on our behalf. We may provide information to our vendors, consultants, marketing partners, research firms, and other service providers or business partners which may include, for example: (i) payment processors and facilitators; (ii) cloud storage providers; (iii) marketing partners and marketing platform providers; (iv) data analytics providers; (v) vendors that assist BoxUnion to enhance the safety and security of its apps; and (vi) consultants, lawyers, accountants and other professional service providers. Your information is not provided to these third parties for direct marketing purposes. We may share your information other than as described in this policy if we notify you and you consent to the sharing. We retain personal information that you provide us as long as we consider it potentially useful in contacting you about our products and services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and for legitimate business interests. We will delete this information from the servers at an earlier date if you so request by unsubscribing, opting-out, or emailing us at Personal information may be transferred and stored to secure servers in the United States.

Commitment to data security we will keep your personal information secure at all times. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) will have access to this information. All marketing emails and newsletters from the BoxUnion site allow you to opt out of further marketing mailings. We use industry-standard efforts to safeguard the confidentiality of your personal information (such as firewalls and secure sockets layer software) where appropriate. Nevertheless, absolute security does not yet exist on the internet.

Other Data Protection Rights

You may have the following data protection rights:

  • To access, correct, update or request deletion of personal information. We take reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete and up to date. As a registered user, you can manage many of your individual account and profile settings within your account provided through the BoxUnion Website of BoxUnion App, or you may contact us directly by emailing us at We will consider your request in accordance with applicable laws.
  • In addition, individuals who are residents of the European Economic Area (“EEA”) can object to processing of their personal information, ask to restrict processing of their personal information or request portability of their personal information. You can exercise these rights by contacting us at
  • Similarly, if personal information is collected or processed on the basis of consent you can withdraw consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.
  • EEA residents have the right to complain to a data protection authority about the collection and use of personal information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the EEA are available here.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection law. We may ask you to verify your identity in order to help us respond efficiently to your request.


We do not knowingly collect any Personal Information from children under the age of 13. We do not sell products for purchase by children and all children’s products we sell are for purchase by adults only.

California Privacy Rights

California law permits residents of California pursuant to California Civil Code Section 1798.83 to request certain details about how their information is shared with third parties for direct marketing purposes. To make such a request, please send an email to Under the law, a business must either provide this information or permit California residents to opt in to, or opt out of, this type of sharing. BoxUnion permits California residents to opt out of having their information shared with third parties for direct marketing purposes. To opt out, please click “unsubscribe” on any emails from us or email us at requesting to be removed.